Privacy Policy

This Privacy Policy describes how Career Technologies Pty Ltd (ACN 647 627 414), trading as MentorPlace ("we", "us", or "our"), collects, uses, and discloses your personal information when you access or use our services at mentorplace.com.

Information We Collect

When you use MentorPlace, we may collect:

• Account information — your name, email address, organisation, job title, and profile details
• Usage data — pages visited, session duration, features used, and interaction data
• Communications — messages exchanged through the platform, session notes, and goals
• Device information — browser type, IP address, operating system, and device identifiers

How We Use Your Information

We use your personal information to:

• Provide, maintain, and improve the MentorPlace platform
• Match mentors and mentees based on goals, skills, and preferences
• Send service-related communications, reminders, and updates
• Generate analytics and reporting for your organisation's administrators
• Comply with legal obligations and resolve disputes

Cookies and Tracking

We use cookies and similar tracking technologies to enhance your experience on our platform. You may control cookie preferences through your browser settings. Disabling certain cookies may affect platform functionality.

Sharing Your Information

We do not sell your personal information. We may share data with:

• Service providers — third-party vendors who assist in delivering our platform (e.g. cloud hosting, email, analytics)
• Your organisation — administrators within your organisation may access aggregate programme data and completion metrics
• Legal requirements — where required by law or to protect our legal rights

Data Security

We implement industry-standard security measures including encryption in transit and at rest, access controls, and regular security reviews. No method of transmission over the internet is entirely secure, and we cannot guarantee absolute security.

Data Retention

We retain your personal information for as long as your account is active or as needed to provide our services. You may request deletion of your data at any time by contacting us. Some data may be retained for legal or regulatory compliance purposes.

Your Rights

Depending on your location, you may have the right to:

• Access the personal information we hold about you
• Correct inaccurate or incomplete information
• Request deletion of your personal information
• Object to or restrict processing of your data
• Receive your data in a structured, portable format

To exercise any of these rights, please contact us at the details below.

Children's Privacy

MentorPlace is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected data from a minor, please contact us immediately.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on our website with a revised effective date. Your continued use of the platform after changes constitutes acceptance of the updated policy.

Contact Us

Career Technologies Pty Ltd (trading as MentorPlace)
18 Deputor Street, Rochedale South, Brisbane QLD 4123, Australia
ACN: 647 627 414
Email: [email protected]